Contingent Staffing

 We provide call centers with a customized workforce solution that maintains an efficient and top-notch team by assigning qualified contingent associates to help with short-term, seasonal or project-based business needs.

Contingent Staffing services provide the following features:

• Talent recruitment – Using a variety of methods to attract a diverse group of qualified associates
• Personal interviews – Meeting one-on-one with each associate to review work history, experience, work preference and availability
• Reference checks – Checking multiple references for each associate, including former employers and/or colleagues
• Skills evaluations – Conducting assessments, based on job requirements and your requests, such as data entry, listening skills and outbound sales skills.
• Drug screens – Conducting tests according to your request
• Background checks – Performing checks according to your request
• Work eligibility verification – Using E-Verify to ensure each associate is eligible to work
• Safety training – Completing basic safety training and any requested job-specific training
• Orientation – Reviewing worksite policies, expectations, procedures and work environment so our associates are prepared
• Arrival check – Ensuring the associate arrived on time, ready to work
• Performance monitoring – Working with each associate’s supervisor throughout the assignment to monitor performance and ensure continued satisfaction
• Payroll and benefits management – Managing all new-hire paperwork, payroll, taxes, unemployment claims, workers' compensation claims, and benefits for every associate we assign

We deliver qualified call center associates who meet your specific needs, allowing you to effortlessly adjust your workforce to meet business demands and relieving you of the work associated with hiring for long- or short-term assignments.